Shipping Policy
Thank you for shopping at 30 Irving! Here's everything you need to know about how we handle shipping:
1. Order Processing
Our products are made to order, typically taking 2–7 business days to create. We'll email you when your order starts production and again when it ships.
(Business days do not include weekends or holidays.)
2. Delivery Times
Once shipped, delivery typically takes:
- United States: 3–4 business days
- Canada: 4–7 business days
- United Kingdom & Europe: 3–6 business days
- Australia & New Zealand: 5–10 business days
- Rest of World: 7–15 business days
Please note these times are estimates and might vary due to location, customs, or carrier delays.
3. Shipping Costs
Shipping charges will be calculated at checkout. Keep an eye out for special promotions with free or flat-rate shipping, automatically applied during checkout.
4. Order Tracking
You'll receive an email with tracking details as soon as your order ships. Please allow up to 48 hours for the tracking info to update.
5. Multiple Shipments
Since we work with different print facilities, items from one order might ship separately. Each parcel will have its own tracking number, at no extra cost to you.
6. Customs and Duties
Please be aware that customs fees, duties, taxes, or import charges may apply and are your responsibility. These charges are set by your local customs office.
7. Accurate Addresses
Double-check your shipping address during checkout! We're unable to cover costs for orders returned due to incorrect addresses. Returned orders can be reshipped once we confirm the correct address and any additional shipping fees.
8. Missing or Delayed Packages
If your package tracking hasn’t updated in over 10 days, please contact us at pierce@nooloo.store. We'll help track down your order or arrange a replacement.
9. Delivery Delays
Occasionally, delays can occur due to high demand, holidays, severe weather, or other unexpected issues. We'll keep you informed about major delays whenever possible.
10. Contact Us
For any questions or concerns about your shipment, please email pierce@nooloo.store. Don't forget to include your order number!
By ordering from 30 Irving, you agree to this Shipping Policy.